Northeast Trek FAQ

Is Northeast Trek Con only about Star Trek?

Nope!  Northeast Trek Con is all about merging the worlds of science and science fiction.  You can expect to see Star Trek actors and panels, of course, but you can also expect to see scientists, astronauts, authors, media personalities, FX makeup artists, a gaming room, and many more things!

Where can I stay?

Take a look at our Hotels page for more information on hotels in the area.  Holiday Inn Express - Downtown Albany is our convention hotel, and if you mention that you are with the convention you will get a special rate.

What is the refund policy?

Tickets are non-refundable.  If an extenuating circumstance were to arise, please reach out to us at netrekcon@gmail.com and we will consider each on a case by case basis.

Can I buy tickets at the door?

Yes, you can buy any of the tickets at the door with cash or credit card (excluding special event tickets that are offered in a limited quantity if they are sold out)

What are the convention hours?

The hours below are subject to change, but are a good approximation:

Friday: 12pm - 6pm
Klingon themed Meet and Greet: 7pm-10pm

Saturday: 10am - 6pm
Dinner with the Stars: 7pm-10pm

Sunday: 10am - 4pm
Closing Ceremony event: 4pm-5pm

Where can I find parking?

The Albany Capital Center’s parking garage is located beneath the facility. The garage is located at 7 Wendell Street, Albany, NY 12207

In addition to the dedicated ACC Garage, the following garages are all directly connected to the ACC via enclosed walkways:

Venue Parking

Can I bring food?

No food or beverage is allowed to be brought inside the Albany Capital Center, however we will have concessions stands available for food, snacks and drinks. 

Menu



Food:
Hot Dogs
Combo (2) Hot Dogs and a Soda or Water
Chicken Tenders and Fries

Beverages:
Bottled Water
20oz Bottled Soda
Monster or Coffee Monster

Snacks:
Nachos and Cheese
Popcorn
Soft Pretzels
Pretzel Dip
Chips
Candy Bars
Cookies
Brownies
Granola Bars
Trail Mix

Can I take pictures or videotape the actors?

Videotaping of the actors in their makeup and costume is strictly prohibited, however photos are fine during panels and presentations as long as you are not obstructing anyone's view or behaving in a distracting manner. 

Also, please avoid approaching actors for autographs or photos during the Meet and Greet event.  These are items that they are selling at the convention and you can get a photo with them during their scheduled time, or an autograph when they are attending their table in the Exhibit Hall.

Please note that cell phones and any type of photography are strictly prohibited from the venue for Dinner With the Stars - Speakeasy 518.  Attendees who take out their cell phoneswill be removed.  The rule is strictly enforced to maintain the ambiance, and also to maintain the mystery of the location to not allow photos of it to circulate.  We thank you in advance for accommodating this.

 

How does VIP Seating Work?

We have reserved the first two rows of seating in all presentation rooms for VIPs.  These rows will be marked off with a sign indicating that they are VIP seating only.

Where is the Albany Capital Center located?

Right in the heart of downtown Albany on 55 Eagle St!  Here is a map that you can reference with other noted landmarks:  MAP

More detailed directions: Albany Capital Center - Directions